SECURITY & PRIVACY Thanks for shopping at WWW.METALPARK.ORG. We've done our best to ensure the security and privacy of your transactions with us. Rest assured that your credit card information and other personal data will be treated with the highest standards of safety, security features, and confidentiality. SECURE SHOPPING For your security, orders on our site are encrypted with SSL technology on both the client and server end. Your information sent via the Internet can be trusted to arrive privately and unaltered, to our server only. In order for SSL security to work, you must use an SSL-enabled browser. For more information about SSL, see Netscape's website. (Please note that email is not encrypted, and is not considered a secure means of transmitting credit card numbers.) YOUR PRIVACY ONLINE We are committed to ensuring the privacy of our customers. We do not sell or exchange names or any other information about our online customers with third parties. We keep confidential any information entered during ordering and registration. In an effort to offer you the best and most current shopping opportunities, we may contact you with news about our products, services and events. If, for any reason, you would like to be removed from our email list, please contact us. RETURN POLICY We guarantee that all products you buy are free of defects or you may return it immediately for a new replacement. Please contact us at Metal@metalpark.org (917-7481251) before you send the item back as we will need to send you instructions on how and where to return the item(s). If your item was damaged during shipment, please contact us at Metal@metalpark.org and we will send you proper instructions on how to file a claim with the carrier. Products must be returned within 30 days of ship date, and we must be notified within 15 days of receipt of product. Our shop will determine if product has defect. When returning an item, please make sure to use the original packaging with all accessories and owners manual. In ALL cases, shipping and handling fees are non- refundable. All sales are final and money back guarantee only implies product is free of defects. A 20% restocking fee may be charged on non-damaged / non-defect items that are returned. |